Leeds / Doncaster12 + 28 units
Live stock. Your price list. Your customer’s trade terms.
Built for established businesses Agentic AI
Agentic AI
infrastructure
that sells
from day one.
We build the AI infrastructure established companies run on: the agents that answer your phones, WhatsApp and inbox, and the software, data and retrieval underneath them. One shop, one accountability line, built to earn revenue rather than sit in a pilot.
Answers in English and 95+ more
WhatsApp us or email circl.agents@gmail.com
The conversation is only the surface.
DEMO WHATSAPP 02:14
ORDERSO-4471
WRITTEN TOERP
SYSTEMSINVENTORY → PRICING → ERP WRITE → AUDIT LOG
Handled without a human · 1m 12s Try it — ask about this demo order
02 / The record The record,
The record,
minus the names.
Four from a longer record, one per sector — alongside the WhatsApp agents, multi-agent CRMs, voice bots and generative AI models around them. The clients keep their names; the engineering is ours to describe. Ask about any of it in the meeting.
Operations without data entry
Money, material, work and customer run as four ledgers, an advisory layer above them. A reply quoting a figure the tools did not return is blocked before it ships.
CLIENT NDA TALLY ERP · 530+ TESTS · 38 MIGRATIONSA voice line for genetic reports
Patients call and ask about their own reports. Answers come from the report itself, never improvised, and a human takes over at defined boundaries.
CLIENT NDA VOICE · GROUNDED ANSWERS · ESCALATIONA CRM the agents live inside
The agents sit in the operating layer, not bolted on. WhatsApp threads write structured enquiries straight into the pipeline, and follow-up runs on its own.
CLIENT NDA MULTI-AGENT CRM · WHATSAPPConcierges over live inventory
Voice and WhatsApp concierges answering from live inventory, one vector store per city so an event is never invented. Five cities grew to 700+ without support growing with them.
CLIENT NDA 700+ CITIES · VOICE + WHATSAPP 03 / The systems Agentic AI systems,
Agentic AI systems,
not chatbots.
An agentic system decides, acts and writes to your systems, then logs what it did. A chatbot answers and forgets. Below are the four we are asked for most, all running the same playbook so the phone answer is the WhatsApp answer, in whichever language it was asked. The platform underneath builds whatever channel you actually run on.
AGENT 01
Voice
Answers every call on the first ring. Books, quotes, reschedules, escalates by name.
INBOUND + OUTBOUND · 24/7 AGENT 02
Messaging
WhatsApp, Slack and site chat, held in one thread per customer across days. Bulk campaigns too, with the replies handled.
WHATSAPP · SLACK · WEB CHAT AGENT 03 Email
A Gmail agent acting on your behalf: reads the inbox, drafts and sends what it is cleared to send, flags the rest.
GMAIL · DRAFTS AND SENDS AGENT 04
Back office
Invoices, orders, inventory, reconciliation. Runs the sequence end to end and files the record.
ERP · INVENTORY · INVOICING 04 / A shift, hour by hour The 02:14 call
The 02:14 call
you never lost.
This is how we scope a day before anything goes live. Every event is the agent acting on its own, and the two amber marks are where it stops and asks a human.
24/7ON SHIFT
00:00QUEUE TIME
100%ACTIONS LOGGED
SHIFT LOG · AGENT 0124 HOURS
Inbound call answered with nobody on site. Quote issued from the price list
17 overnight WhatsApp threads answered, 4 orders written to the ERP
Credit limit exceeded, escalated to Dana R. with context attached
Delivery ETA chased with carrier, customer updated unprompted
Refund above policy, held for approval. Customer told it is with a manager
Day's orders reconciled, exceptions listed for the morning
Shift log filed. No handover required.
05 / How it plugs in It writes to your systems,
DWG AG-014 · REV CIt writes to your systems,
not to a demo database.
PLAN VIEW · AGENT / SYSTEM INTERFACE
- 1 · TELEPHONY
- SIP / Twilio / your PBX
- 2 · MESSAGING
- WhatsApp Business API / Slack
3
- 3 · SYSTEM OF RECORD
- SAP · Dynamics · NetSuite · yours
4
- 4 · ESCALATION
- named human, logged, timed
- Channels the customer arrives on
- Systems of record it writes to
- Models it is built and tuned on
CIRCL · AGENT / SYSTEM INTERFACE
SCALE 1:1
SHEET 04/08
06 / Control and containment It only does what
It only does what
you signed off.
Every agent runs inside a written envelope: the actions it may take, the amounts it may commit, the data it may see. Change the envelope and behaviour changes the same hour. No retraining, no black box.
01Action allow-list, versioned and diffable
02Spend and commitment ceilings per agent
03Full transcript and action log, exportable
04Data residency in your region, retention you set
07 / Getting started From first call
From first call
to live in fourteen days.
No integration programme, no six month discovery. Four steps, run by the engineers who build the agents.
InboxLive customer conversations
All 27Bot 27Human 0
RK
Rakesh K.Need 40 of the 12mm valves for Leeds
SM
S. MerchantQuotation received, thank you
AT
A. TradersDelivery before noon tomorrow?
DP
D. PatelUnderstood, Sir.
27 HANDLED BY AGENT TODAY
QuotationDrafted from your price list
VLV-12MM40 × 71.00
Freight, Doncaster48.00
Band 3 discount−142.00
Total ex VAT2,746.00
Written to the ERP against PO-88412
SEND QUOTATION
The envelopeWhat it may and may not do
Commit ceiling5,000
Quote and orderallow-list v4
Chase carriersno approval needed
Refundsalways escalates
SIGN OFF
Passed to a humanWith the full thread attached
Credit limit exceededRakesh K. · order SO-4471Dana R. · picked up in 4m
Refund above policyA. Traders · 1,180.00Dana R. · awaiting approval
100%handed over with the full thread
ON SHIFT
- 1
Tell it how you actually work
Your price list, your escalation rules, the things a new starter would need told twice. Not a training set, a written playbook.
- 2
Connect the channels and the system of record
Phone, WhatsApp, inbox on one side. Your ERP on the other, in a sandbox until you say otherwise.
- 3
Set the envelope and sign it off
What it may commit, what it must hand over, where the data lives. Change the envelope and behaviour changes the same hour.
- 4
Put it on shift and read the log
Every action timestamped and exportable. You judge it on the record, not on a demo.
08 / The studio Agents are the part
Agents are the part
you talk to.
Underneath sits the infrastructure that makes them worth talking to: the software, the data pipelines and the retrieval. We build the whole stack, so there is one accountability line rather than four vendors pointing at each other.
Agents on your channels
Voice bots built from scratch, not rented. Slack agents inside your workspace, a Gmail agent that acts on your behalf, an advisor that answers from your own documents.
The software underneath
Whole line-of-business systems, not a chat window bolted onto one. Database and ERP integrations, inventory managed inside the same platform the agents work in.
03
Knowledge that compounds
Retrieval over your own documents, tuned to your vocabulary and your part numbers. A company AI that keeps learning how you work instead of resetting every conversation.
Marketing that follows up
Generative video produced at volume, WhatsApp campaigns run at scale, and the same agents answering every reply the campaign brings back.
VOICE · WHATSAPP · SLACK · GMAIL · ERP · INVENTORY · RETRIEVAL · VIDEO
Put one agent on shift.
Judge it on the log.
Thirty minutes with an engineer, not a salesperson. We map one workflow, quote it fixed, and go live in fourteen days.
or leave your details
Leave a number and we will call you back on WhatsApp. Or email circl.agents@gmail.com